As many of you know, we have had a lot of issues and changes to our credit/debit payment systems this year. This is due to the lack of support and acceptance of Kratom in the marketplace, which is similar to how cannabis is treated. Therefore, credit processor turnover rates are at an all time high.
Fortunately, we've partnered with an awesome credit processing company. Here's what you need to know about the new system:
1. You must have purchased with us previously to use the credit/debit payment portal. 2. You must be logged in to the account you used to purchase previously, otherwise the credit payment option will not be visible. 3. Your purchase will show up on your credit card statement as "OPTIMAL CBD OIL".
As long as you are logged in to the account you have used to purchase with us before, you will have access to the credit/debit payment portal. If in the past you checked out as a guest, and don't already have an account, you'll need to create an account using the same email you used to make your previous purchase(s), and call us so that we can grant you access to the credit payment system.
If you haven't purchased with us before, you can make your first order using another one of our many payment options, including eCheck (additional 5% off!), Crypto, ApplePay, Paypal, and more!
Questions about the new system: Why do we have to have a previous purchase in order to use credit/debit? Unfortunately, there are many people who want to harm Kratom companies, and making illegitimate purchases is one of their methods. We have to put these safeguards in place in order to keep our company functional and healthy.
Is the new system secure? Yes, the new system is secure, and the additional safety measures in place ensure this.
We are so grateful for your understanding and support during these crazy times. If you have any questions or concerns, please reach out by calling us at (530)644-0456, or emailing us at firstname.lastname@example.org
THIS WEEK, TAKE 15% OFF YOUR ORDER WITH CODE CREDIT15 USING ANY PAYMENT METHOD!