Kratomworld.eu are three friends with a shared passion for kratom. 3 years ago when we noticed what kind of a positive effect it has on such large amounts of people we decided to start the company.
Depression, Anxiety disorder, chronic pain, and much more can be treated in a natural and harmless way. We have used kratom for restlessness, feeling down or just to enjoy a nice natural high. We noticed that all the websites in Europe are extremely outdated and offer very poor customer service. That’s how the idea came of creating our own webshop, where we incorporate all the values that we were missing from all the other companies (now our competitors).
Although we’ve just started, we’ve got nothing but positive reviews and customers who say they will be with us for life. That really warms our heart. Because that is the main reason that we started this journey. We want to create a user-friendly website with extremely good service. We really notice that going that extra mile for your customers is absolutely worth the effort. Besides that, I just think it’s amazing to know that we’ve already helped so many people with their illnesses. whether it be mental or physical. We’ve got so many customers thanking us for bettering their life. To me, that is the biggest compliment we as a company can get. We will continue to strive for the absolute best until we reach our end goal; the biggest and most appreciated kratom webshop in Europe. And I sincerely believe that with enough time and effort we will achieve that goal.
Vendor Questions and Answers
Q: What year did you begin?
Q: What was the motivation for starting your company?
A: The current online kratom vendors in Europe are very outdated. Old websites, poor customer service and all around not very well designed. These websites might have worked 10 years ago but are not for today’s standards. We wanted to create a website that lives up to people’s expectations in terms of service, quality, design and usability.
Q: What are your future plans for your company?
A: The short-term goal is to keep delivering consistent quality and build a loyal customer base. We want to expand the product line with extract powders and liquids. Our main goal is to be the biggest kratom vendor in all of Europe.
Q: What separates your company from others?
A: Definitely customer service. We go out of our way to satisfy each and every visitor on our website. Whether they are looking to purchase something or just orientating. Whether they are a regular or first-time customer. At kratomworld.eu we treat everyone equal and with the utmost care.
Q: What are your top 5 products and why?
A: Green Malay: possibly the most versatile strain one can find. Euphoric, Energetic, Motivating, A perfect all-rounder and one of my favorites.
Red Bentuangie: One of our best sellers. Very popular and provides and extremely calming and relaxing effect.
Green Bentuangie: Undergoes the same fermented process as other Bentuangie strains. It’s very Euphoric, motivating and really gets you through the day.
White Sulawesi: This is our most popular white vein kratom. Makes you very energized, focused and active.
Red Maeng Da: Ideal for pain-relief, slight euphoria and very relaxing and calming. Also, one of our personal favorites.
Q: What specials do you offer?
A: We provide free samples for every order. Customers can comment at checkout which strain they would like to receive and if they don’t fill in anything, we surprise them. In the near future we are also expanding our offer with kratom extracts and liquid shots.
Q: Tell us more about your customer service?
A: Like mentioned before, we really go out of our way to leave every customer as satisfied as possible. If an order is delayed because of whatever reason (usually postal services who are busy), then we’ll always work something out with the customer. Whether it be a partial refund, a coupon code or something else. We always make sure everybody is satisfied. Even if it hurts our profits.
Q: Are you cGMP certified?
A: No. Since we’re located in Europe and only ship to Europe, we aren’t susceptible to FDA regulations. Nonetheless we lab-test every batch we receive, and all of our employees are tested for COVID-19 at least every other week. The workers also wear protective gear like masks, gloves and hair nets. Every package will be completely disinfected.
Q: Has your company received any awards or certifications?
A: Rotterdam University of Applied Sciences – Rotterdam Business School: Fastest growing start-up of 2021
Q: Tell us more about your company?
A: Read Above.
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